On July 1, a major milestone will be reached for Burgess Technology Services of Bath and one of their valued team members. Cindy Gabelmann will become the first employee to retire from the 35-year-old organization after nearly 22 years. Her life, the company and technology have all changed quite dramatically in those years. We were Continue Reading
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Using Technology to Disconnect
If these last two months have left you ready to leave your Microsoft Teams for good or feeling Zoom-fatigued– you’re not alone. For most of us, no matter what age, social distancing has increased our screen-time drastically. While screen-time and technology are not inherently bad, too much of it can leave us feeling less than Continue Reading
Work From Home and Microsoft Office 365
As so many businesses transition their employees to “WFH” (work from home) status, we thought it would be timely to ask a couple of our technology professionals to share thoughts on what we consider to be the best tool for remote working with efficiency and collaboration. Network Engineer Ben Weston offered the following. “Microsoft Office Continue Reading
IT Security Suite
Businesses today encompass multiple devices, multiple points of entry and multiple employees. Stopping advanced threats from reaching your devices, data and users requires a layered defense. Our IT Security Suite provides your business with solid protection against phishing threats and social engineering, through integrated cloud-based services that analyze traffic across all of the major threat Continue Reading
Password Best Practices & Benefits of Two Factor Authentication
Let’s be honest. Passwords can be daunting, especially when it seems like every system has different requirements. Special characters, varying lengths, mixture of upper and lower case, numbers, symbols – it’s enough to make anyone dizzy with confusion. Using a few “tricks of the trade” you can learn how to create stronger passwords that keep Continue Reading
Data Loss, Encryption & Disaster Recovery
What is Data Loss? Data loss is a topic that many people don’t like to think about and often don’t – until it’s too late. Data loss can be as “simple” as a corrupt Microsoft Word document that can no longer be opened. This may be fine if it’s an old college term paper that Continue Reading
Hybrid IT Services
Hybrid IT Services Some clients rely on BTS for all their IT needs, from network design & implementation to help desk services to on-going maintenance & monitoring. Others may utilize an in-house IT person but still look to BTS for services that their IT person can’t provide. We tend to refer to this as “hybrid” Continue Reading
The Cost of Old IT Equipment
When it comes to your business, watching expenses is crucial. Each and every cost needs to be understood and assessed regularly. In today’s world, we know that IT is a necessary expense, but there’s a hidden cost many businesses may overlook – the cost of using old IT. When I meet with a client, it’s Continue Reading
Having a Business Class Firewall is Critical to Business IT Security
Businesses today rely on internet connections to perform vital daily operations. Business owners and executives need to ensure their internal networks are protected from the many external threats that exist. The first line of defense is knowing when it’s okay to use a router and when a business class firewall is needed. When I am Continue Reading